Website Alerts to Employees and Customers

Alerts can be sent to employees and customers in response to activities on your website.  For instance, if a customer fills out a form on your website, a message can be sent to you or an administrator so you can act quickly.  You can also send alerts directly to your customers in response to updates to their accounts, order shipping, status changes, etc. Alerts can be sent in a variety of ways, such as email, fax or text messaging (SMS messages) to mobile phones, PDA's and pagers.  This allows you to stay in constant contact with your customers and helps you improve customer service and promote your business as proactive and helpful.